ADVANTAGE LIVE: exchange of issues and ideas

ADVANTAGE Live is a webinar series that runs in the Fall and Winter/Spring, offering valuable information and an exchange of ideas on hot topics impacting the p&c insurance industry. Each webinar is presented by subject-matter experts in the industry from across the country. These engaging webinars provide you with the insight you need to know about timely and relevant issues and topics in the industry. Participants are encouraged to contribute questions and comments about the subject for discussion.

CE credits are awarded where applicable.
All webinars are LIVE from 1:00 pm to 2:15 pm EST (Ontario time; please adjust accordingly to your local time)

Legalizing Marijuana – A smoky future for new rules and regulations, impacting the insurance industry

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Date: December 8th, 1:00 PM-2:15 PM EST
As legalization of marijuana in Canada continues to move through the legal system, the regulations are constantly changing and evolving. Join marijuana legal experts from the law firm, Dolden Wallace Folick LLP, as they review the history of marijuana regulations in Canada, and how the legalization of this substance will have an effect on claims and coverage for insurance companies.

Earlier this fall, the CIP Society hosted two ADVANTAGE Live webinars on the Fort McMurray Wildfires:

(Part 1): A Social Media Case Study 

On October 13th, Steve Kee and Andrew Bartucci from the Insurance Bureau of Canada discussed the critical role of social media during a catastrophic event, like the Fort McMurray wildfires. No longer just a tool for one-way communication, participants learned how the various social media platforms can be an effective tool for customer service and empathy through examples before, during, and after the Fort McMurray evacuations. 

Here's what some of our participants had to say about the webinar:

"I feel like social media is still something that scares many when talking about it within our industry. I thought this seminar clearly displayed the positive spin that can be applied to any of the opposing views."
"I was directly involved during the Ft Mac fires as our brokerage is one of the main ones in the Ft Mac area. Not only did we have clients involved, but also our very own staff. Social media was also used to stay in contact with our staff members who were also evacuated/displaced."

(Part 2): Emergency and Industry Response Case Study

On November 17th, Glenn McGillvray from the Institute for Catastrophic Loss Reduction (ICLR) and David McGown from the Insurance Bureau of Canada (IBC) discussed what happened in Fort McMurray -- from the root causes of why so many houses caught fire and why others didn't, to how the insurance industry was on the scene helping the evacuees, lessons learned in handling so many claims, how the industry is helping Fort Mac residents resume their lives, how ICLR has made recommendations on how to 'build back better' and the new strategies that will better prepare the industry for when the next catastrophe strikes. 

Here's what some of our participants had to say about the webinar:

"I learned a lot about being fire smart and how we can help our clients do the same."
"It was a significant historical event and I'll be better able to explain to my clients how to reduce loss and what to expect if something significant happens near us."