C132

About this course

C132 is an essential course for all professional insurance brokers, especially the senior broker or account executive. Building on C130 and C131 but taking a wider focus, the course examines the broader managerial considerations of insurance brokerage management and organization, including strategic and operational planning.

Areas of interest

1

Learn about the types of brokerage organization, the legal environment, insurer contract analysis and licence requirements.

2

Explore the daily brokerage concerns of marketing, insurance market selection, sales management and staffing, as well as the topics of finance and growth management.

3

Examine technology and continuity planning from the unique perspective of the insurance broker.

4

Conclude with a look at professional liability risks, appropriate risk management techniques, and the insurance coverage available to protect insurance brokers.

Topics

Legal Environment and Licensing
Ethics and Professionalism
Planning and Managing the Brokerage
Financial Management
Recruiting, Retaining, and Leading People
Technology

Marketing
Markets
Sales Management
Growth
Continuity and Succession Planning

Who should register

This course can be taken as one of three Applied Professional courses required for your CIP. If you have already completed other Applied Professional courses, you can take this course as an elective.

Before you take C132, we recommend that you have taken the following:
C11: Principles and Practice of Insurance
C12: Insurance on Property
C13: Insurance Against Liability - Part 1
C14: Automobile Insurance - Part 1
C130: Essential Skills for the Insurance Broker and Agent
C131: Advanced Skills for the Insurance Broker and Agent

Upcoming classes

Exam

Each CIP course has a final exam worth at least two-thirds of the course grade. The exam can be written online with virtual proctoring or in person at one of our exam centres (subject to availability).

Practical Issues in Broker Management