C16

The Business of Insurance

About Topics Classes Exam
C16

About this course

Now that you have some technical knowledge of insurance and risk, in C16 you will consider the insurance industry in its broader context. This course explores the industry’s relationship to its external environment and examines international issues associated with insurance. C16 is the capstone course in the CIP program and should be taken last. 
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Areas of interest

1
Learn about financial concepts unique to the insurance industry.
2
Examine marketing, product pricing and broker-insurer relationships. 
3
Consider the regulatory environment and the general dynamics of the insurance industry. 
4
Explore the study of ethics and how it relates specifically to you and our industry.

Topics

  • Insurance industry in Canada
  • Insurance company structure
  • Dynamics of the insurance marketplace
  • Financial management
  • Regulatory environment
  • Marketing
  • Relationships between sales intermediaries and insurers
  • Pricing insurance coverages
  • Emerging issues and trends in insurance
  • Ethics, education, excellence

Who should register

C16 is mandatory if you are working towards your CIP and should be taken as the final (10th) course in the program. At a minimum, C16 must be one of the last three courses taken.
Choose your study mode

Your CIP options include in-person, online and independent study courses.



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Exam

Each CIP course has a final exam worth at least two-thirds of the course grade. The exam can be written online with virtual proctoring or in-person at one of our exam centres (subject to availability).

Please note the format of the C16 exam is changing effective July 2025 exam session. The new exam format will include a combination of multiple-choice and constructed-response questions.

For further information, see

  • Exam format page
  • C16 exam blueprint, available to registered students in the C16 online resources in our learning management system
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