C25

About this course

C25 is an introduction to the uses of data in insurance. This course examines how insurers are increasingly using data to transform processes such as customer service and sales, underwriting and rating, claims, risk management, and fraud detection and prevention.

People using computer and talking to instructor

Areas of interest

Processes and practices

Consider the role of data in insurance, including practices of data collection, management, and regulatory and legal issues.

Functional areas

Examine how data is used in key functional areas of insurance.

Current considerations

Explore evolving insurance data applications and potential ethical considerations.

Topics

Insurance Data Fundamentals
Data Collection and Management
Data Regulatory and Legal Issues
Insurance Customer Service and Sales Analytics
Underwriting and Rating Implications

Claims Analytics
Risk Management
Fraud Detection and Prevention
Artificial Intelligence; Algorithms; Autonomous Vehicles
Evolving Uses of Data for Insurance

Who should register

This course is designed for people engaged in all aspects of the insurance industry. You do not need to be employed in a data role or have a technical background to be successful in this course.

Upcoming classes

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Exam

CIP exams are computer-based. They can be written online with virtual proctoring or in person at our exam centres (subject to availability).

Data in Insurance